1. Policy Overview
Hey Recruiter maintains a strict no-refund policy for all services, training programs, career packs, and digital products. Once a purchase is made and payment is processed, no refunds will be issued under any circumstances.

2. Why We Have This Policy
Our services involve:

• Immediate Access: Many of our services provide instant access to digital content, training materials, and resources that cannot be "returned".
• Professional Time: Our recruiters, coaches, and consultants dedicate time and expertise to each client immediately upon engagement.
• Customised Work: Services like CV writing and LinkedIn optimization involve personalised work that begins immediately.
• Third-Party Costs: Some services involve commitments to training providers and partners.

3. Services Covered
This no-refund policy applies to all Hey Recruiter services, including but not limited to:

• CV writing and review services
• LinkedIn profile optimization
• Interview coaching and preparation
• Career coaching sessions
• Recruiter matching services
• Career packs and bundles
• Training programs and internships
• Subscription services
• Any digital products or resources

4. Free Trials
Where free trials are offered, you will not be charged during the trial period. If you do not wish to continue after the trial, you must cancel before the trial ends. Once the trial converts to a paid subscription and payment is processed, no refunds will be issued.

5. Before You Purchase
We strongly encourage you to:

• Review all service descriptions carefully
• Contact us with any questions before purchasing
• Take advantage of free trials where available
• Ensure the service meets your needs before committing
• Read testimonials and success stories

6. Exceptional Circumstances
In extremely rare cases, such as duplicate charges or technical payment errors, we may review the situation on a case-by-case basis. This does not constitute a change to our no-refund policy and remains at our sole discretion.

7. Service Issues
If you experience any issues with our services, we are committed to resolving them. Please contact our support team, and we will work to address your concerns and ensure you receive the full value of your purchase.

8. Cancellation of Ongoing Services
For subscription-based services, you may cancel future billing at any time. However, cancellation does not entitle you to a refund for any payments already made. You will continue to have access to the service until the end of your current billing period.

9. Chargebacks
Filing a chargeback or payment dispute with your bank or credit card company instead of contacting us directly may result in suspension of your account and termination of services. We encourage you to contact us first to resolve any concerns.

10. Agreement
By making a purchase on Hey Recruiter, you acknowledge that you have read, understood, and agree to this Refund Policy. This agreement is binding and forms part of our Terms & Conditions.

11. Contact Us
Email: support@heyrecruiter.com
Website: www.heyrecruiter.com